Not the perfect match

After a discussion today we have come to the agreement that This builder is not the right match for us. Their designs are amazing and construction methodology innovative and efficient, however my expectations are quite high and not suited to their style of business.
The phone call would not have been a easy one for them to make, but does demonstrate their pride in the business and product.
All seems to have ended well, and given the right project in the future I would not hesitate to deal with them.

Contracts

Finally received a set of drawings from our builder, and the preliminary sketches were better.
No attention was paid to our lighting, doors which were to be recessed sliding were exposed and our bifold doors are missing.
The sales guys solution... We can fix them as variations. What happened to getting it right?
Icing on the cake was a 9 month "maximum" build time is now almost 12 months.